Archive for the 'Online Strategy' Category

Nov 04 2011

Ten Excellent Tips To Get The Most From Your Website

It’s a sad fact that there are a lot of businesses whose websites are under-performing, leaving thousands of dollars on the table without even knowing it. When it comes to websites most businesses are frustrated with poor conversions, sales and the lack of qualified traffic the website receives.

If you are going to be investing in online marketing and using your website as means of building and growing your business, it is essential that you extract maximum value from your investment by ensuring your website is performing to its full potential.

Having the best looking site has NOTHING to do with whether it will bring you more clients, make more sales or grow your business. A fact lost on many organisations. Don’t get me wrong, it’s important to have a good looking site, but the design element of your site should never be your first consideration.

The simple truth is this: the internet is one of the greatest business building inventions EVER, but you have to use it the right way or it becomes a huge black hole that you pour money into.

So how do you ensure your website gets the most from your online marketing efforts?

Here are 10 tips to help you get the most out of your website

1. Focus & Purpose. Your site should be built with a specific purpose in mind. If this is unclear you are going to be shooting blanks in the dark. Ensure your website is set up to achieve a specific outcome from the onset.
Some common purposes include:

  • An extension of our current advertising (radio, newspapers, etc.)
  • To educate customers and prospects
  • To develop a list of qualified prospects
  • To make/ increase sales
  • To compete in the global marketplace

2. Show them the Value. If you don’t immediately show your visitor just how valuable your site is, then they will leave… QUICKLY. On the Internet you only have a few seconds to capture your visitor’s attention, otherwise they are gone… and they AIN’T COMING BACK! It’s a known fact that people will do business with companies or people they like and trust. Your website should answer these 4 questions in the mind of your key prospects:

  • Is this what I was looking for?
  • Who is this company?
  • Can they help me?
  • Can I trust them?

3. Beware of the glorified brochure syndrome. Your prospects are tuned into channel WIIFM, (What’s In It For Me). Your site needs to speak directly to your ideal customers and you need to show and tell them that you have what they are looking for and how they can get it. Visitors come to a site expecting to find answers to their questions, solutions to their problems or for entertainment value.

4. Function over form: Flash based sites look good but you will really struggle to get them to rank well in the search engines. So many sites focus on the design element and miss the point all together. Your website must be easy to navigate and designed in a way that makes it easy to find information. One of the goals of your website design should be to keep usability easy, and simple.

5. Let your business occupy their head space. Remember this: your visitors will only be on your site for a short time, and once they leave they are NOT coming back. Unless, unless, unless you do one very important thing…YOU NEED TO CAPTURE THEIR CONTACT INFORMATION!!!

6. Follow up: Once you have your prospects contact information you can then follow up and build a relationship with your prospect.

7. Basic SEO elements are missing. Good luck trying to rank your site if it is missing basic SEO fundamentals.  Before you ever lay down a byte of HTML code for a site you have to know and understand at least the basics of SEO and how it fits into the design. The number one aspect of SEO for web design is selecting keywords relevant to your site.

9. Keep your site up to date. Have you ever seen those sites that haven’t been updated in four years? Full of outdated material, outdated pictures, maybe even a copyright date that says “2001”?

Nothing will drive people away faster than a site that looks like a ghost town… remember, your visitors don’t trust you… and they are looking for any validation of that mistrust that they can find.

10. Measure to see what’s working. You need to measure and see what’s working and what isn’t. So many web site owners have no idea how to track, manage and gather statistics so that they can make better strategic decisions. This is crucial to the success of your online endeavors. A tracking solution like Google Analytics provides invaluable intelligence that no website should be without.

Subscribe to our newsletter (on the right-hand side of this page) for great tips, advice and case studies on getting the most out of your online marketing investment. Or contact us for a no obligation chat.

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Nov 03 2011

Get 25% discount on a full access pass to Online Marketer Melbourne

To pre-schedule your site health check at Online Marketer or to speak about how First Rate can assist with your online strategy get in touch with

Andres Pinto

Account Director

andres.pinto@firstrate.com.au

02 9339 6715

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Aug 04 2011

IAB Award Winning Case Study: Focus Property

Download our award winning case study

The Power of Longtail: Focus Property

First Rate increases leading brand’s search engine rankings, powering their online business so that they rank above their competitors.

We have 30 consultants across Sydney, Perth and Auckland managing over 100 Google Adword Campaigns and generating over 1 million clicks a month and are proudly Google Analytics and Google Adwords certified.

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Jul 29 2011

First Rate Wins IAB Award for Organic Search (SEO)

First Rate has taken the top prize for the IAB Australia Awards 2011, in the Organic Search (SEO) category for our client Focus Property.

The awards were held last night in Sydney and we’re all stoked to have claimed the top prize amongst a high calibre of entrants. Judges commented that our entry was

“a very well laid out entry with a nice focus on the right aspects of SEO. The point of differentiation is that they ticked criteria for SEO but went above and beyond focusing on Longtail strategy.”

Award Winning Case Study: The Power of Longtail, Focus Property

The state of play

Focus Property is Sydney’s leading property management firm. Currently managing over a 1/4 billion dollars worth of residential real estate with in Sydney’s CBD. Focus Property enlists services such as sales, letting and property management.

Our client operates in a highly competitive market with many large and established players, such as Ray White, LJ Hooker, Run Property and the Carrington Group. The competitors had strong presence in not only the property management segment but also the sales and letting segments.  Focus Property realised that an increasing amount of new business was being generated through the web as buyer behavior evolved, especially through the search engines.

The Strategy

First Rate was engaged to help improve search engine visibility and drive qualified organic leads and increase footprint. While there was a significant traffic available for head terms such as “property management”, these would not be best for converting into high quality leads. This is because they were generic and at the research phase of the buying cycle rather than being brand focused in their search queries.

First Rate discovered Focus Property had service offerings in 118 suburbs that had sufficient volume to blanket the long tail search market.  Long tail local keywords were focused on because collectively the volume of these keywords was large and anticipated that conversion rate and lead quality would be greater. This was consistent with focus on generating high quality traffic. Personalized landing pages were created for the target suburbs, giving more personalized pages and relevant content. Suburb pages were created and optimized for terms such as “<suburb> property management” and variants of that. This would then result in high quality localized leads.

Tactics

Content would be needed to target the identified keywords for example, “Bondi Property Management” and no 1 for virtually all terms relating to suburb name, property management as above. Working with Focus Property, we created pages for each of the 118 target suburbs, containing information and photos specific to each suburb Information was sourced from a number of locations such as the Australian Bureau of Statistics. This created rich content for the search engines, as well as creating a relevant, personalized landing page experience for prospects as originally forecast.

Results

We saw not only a significant increase in unique visits and visits from organic search but also an increase in ranking for head and secondary terms securing the head term as ranking number 1.

  • In 12 months traffic jumped from 481 visits per month in Dec 09 to over 3300 unique visits per month in Dec 10.
  • Monthly visits from non-paid, non-brand organic search increased 15 fold (from roughly 110 visits in Dec ’09 to over 1,700 visits in Dec ’10).
  • #1 ranking in Google for head term “property management” achieved in early 2011.
  • Top 5 rankings for a variety of secondary terms.



Get in touch with our team for more information about the power of longtail or SEO.

experts@firstrate.com.au

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